Call Center Representative(Entry Level/Equipment Provided/Work from Home Insurance Jobs)

Call Center Representative Job Number
: 199950

Join Forbes’ 2022 Best Employer for Diversity!

If you enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive’s call center team. You’ll be taking inbound sales calls from our customers—no cold calling! Successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems. This is a remote position; you’ll be provided computer equipment and in-depth training.

Preferred candidates will live within the state of OH. Call Center Representative Jobs in other locations (states) can be found here.

 Job opportunities:

Inbound Sales Representative- share expertise of our Progressive products and services to our customers to ensure appropriate insurance coverage through benefits selling (no cold calling!)
Home & Auto Sales Agents- specialize in selling bundled home and auto insurance products tailored to our customers’ unique needs
Business Insurance Sales Specialist- support commercial businesses by offering property and auto insurance tailored to our customers’ unique needs

Must-have qualifications                 

Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Property & Casualty license; if you’re not already licensed, you’ll have an opportunity to gain it during training (and must remain compliant with licensing requirements as an employee)
Training starts: January 2023

Schedule: Most schedules will include a weekend day and evening hours  after completion of training

Work from home office requirements 

Designated workspace free from noise and other distractions
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
All Progressive hardware you receive needs to be connected to a surge protector
High-speed internet access is at your expense unless otherwise required by law

Compensation:

$19.50 or $21.00/hour depending on the role you are selected for
$23.00/hour for Home & Auto Sales Agents
$23.00/hour for Business Insurance Sales Specialist
Gainshare Bonus up to 8% – 16% (depending on position) of your eligible earnings based on company performance
An additional 10% when you work evening or weekend hours

Benefits

401(k) with dollar-for-dollar company match up to 6%
Medical, dental & vision, including free preventative care
Wellness & mental health programs
Health care flexible spending accounts, health savings accounts, & life insurance
Paid time off

Paid & unpaid sick leave where applicable, as well as short & long-term disability
Parental & family leave; military leave & pay
Diverse, inclusive & welcoming culture with Employee Resource Groups
Career development & tuition assistance
Energage recognizes Progressive as a 2022 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation, and Leadership.

Equal Opportunity Employer

Job
: Contact Center

Primary Location
: United States-Ohio

Schedule
: Full-time

Employee Status
: Regular

Work From Home: Yes