Remote Customer Account Representative II (Work from Home Jobs/Hiring

AmerisourceBergen
Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures.
Join us and Apply today!
What you will be doing
As of August 24, 2021, AmerisourceBergen requires all U.S. team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a disability/medical reason or sincerely held religious belief you will be required to follow AmerisourceBergen’s policy and process to apply for an exemption/accommodation.
PRIMARY DUTIES AND RESPONSIBILITIES:
1. Initiates proactive calls to established customers in order to grow sales revenue and develop customer loyalty.
2. Conducts pre-call research and planning to set goals for the call and to anticipate customer needs.
3. Initiates proactive calls to recruit customers who have shown an interest in doing business with the Company.
4. Generates professional quotes and inquires on all quotes for which orders were not placed to use reasons to develop competitive information by market segment.
5. Generates and analyzes reports to identify customer trends in order to either take advantage of the trend or minimize the impact of the trend.
6. May provide help to other associates or answer questions regarding selling techniques, products and services.
7. Participates in weekly sales meetings.
8. Initiates customer maintenance requests such as address changes, additional ship-to locations, web set-ups, and quality assurance forms.
9. Enters customer orders as necessary to back up customer service.
10. Performs related duties as assigned.
What your background should look like
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two year associate’s degree program, technical vocational training, or equivalent combination of experience and education. Typically requires a minimum of two (2) to four (4) years directly related and progressively responsible experience.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
1. Excellent interpersonal skills and relationship building skills to develop and maintain cooperative working relationships with both customers and other ABSG associates
2. Excellent oral communication skills to present information and solutions in a professional manner
3. Good analytical skills sufficient to prepare quotes and to identify and resolve customer problems
4. Good mathematical skills
5. Good organizational skills
6. Basic to intermediate computer skills to proficiently use a windows based system and to accurately input data
What AmerisourceBergen offers
We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.
Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.
Schedule – Full time
Salary Range*
*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.
Affiliated Companies:
Affiliated Companies: MWI Veterinary Supply Company
Equal Employment Opportunity
AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
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