Remote Pharmacy Technician (Fully Work from Home Jobs)

The Medication Therapy Management (MTM) Pharmacy Technician will assist the MTM Pharmacist to support our mission of delivering safe, effective and affordable medication therapy management services to our target population. The MTM Pharmacy Technician will assist pharmacists by providing outstanding pharmaceutical care and customer service to patients in a team-based setting. In addition, they will perform clerical duties which do not require the professional clinical judgment of the pharmacist.

What Health System Pharmacy contributes to Cardinal Health
Pharmacy Operations is responsible for the safe, efficient and effective coordination of Cardinal Health’s pharmacy operations that service acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices as well as retail customers. Health System Pharmacy is responsible for providing customized pharmacy program solutions that reduce costs and improve patient care quality for hospitals, health systems and other integrated healthcare providers may also consult with and advise healthcare team on prescribed medications, supplies and related processes.

Location

Remote/Work from home

Schedule

40 hours per week
Hours will be scheduled during the following times: Monday-Friday between the hours of 8:00am-6:30pm CST and a 1 Saturdays a month rotation, 9:00am-1:00pm CST.

Responsibilities:

Patient Care Fulfillment Activities

Contact patients via phone to introduce and explain the benefits of the MTM program and ensure patients are prepared to complete the MTM service at their scheduled appointment time.
Accurately conduct telephonic patient intake by inputting demographic, allergy and medication information into the MTM platform.
Document patient questions and/or concerns for the pharmacist to address directly with the patient.
Contact patients as needed for follow-up and adherence monitoring.
Prescriber Fulfillment Activities

Engage with prescriber offices to obtain responses to pharmacist-generated clinical recommendations.
Collaborate with pharmacist, pharmacy technician, and pharmacy student colleagues to support resolution of medication therapy problems.
Assist with documenting and submitting claims for clinical interventions made by pharmacists.
General Activities

Provide exemplary internal and external customer service through prompt, professional, and polite communication.
Perform auxiliary functions essential to the efficient operation of the department.
Meet productivity and performance expectations set forth by manager

Qualifications:

Preferred –

High school diploma or equivalent
Outpatient pharmacy technician experience
Medication reconciliation experience
PTCB Advanced Certified Pharmacy Technician (CPhT-Adv) certification
Completion of a Medication History Education/Training Program
Medical background or alternative patient care experience
Experience coordinating, delivering, and/or supporting MTM programs
Experience with MTM Platforms, electronic health records and scheduling software.

Required –

Active pharmacy technician license in the state of residence where required and current National Pharmacy Technician Certification (ExCPT or PTCB)
Proven record of excellent attendance and punctuality
Extensive understanding of:Medications and medical terminology, including basic disease state knowledge

Pharmaceutical therapeutic categories and common indications of medications
The pharmacist’s clinical role in the care of patients
Proven ability to:Use and pronounce common medical and pharmacy terms correctly, including medication names
Use and understand pharmaceutical references
Evaluate information from both oral and written sources and report information to pharmacists
Follow step-by-step instructions and enter data accurately into MTM database with close attention to detail
Provide excellent customer service with a can-do attitude
Work independently in a collaborative environment

What is expected of you and others at this level

Applies acquired knowledge and skills to complete standard tasks
Readily learns and applies new information and methods to work in assigned area
Maintains appropriate licenses, training and certifications
Works on routine assignments that require some problem resolution
Works within clearly defined standard operating procedures and/or scientific methods
Adheres to all quality guidelines
Works under moderate degree of supervision
Work typically involves regular review of output by work lead or supervisor
Refers complex unusual problems to supervisor

Anticipated Pay: $20/HR

Bonus eligible: No

Benefits: Health insurance, 401k Contributions, Paid Time Off, Vacation, STD/LTD

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.