Remote Administrative Assistant, Healthcare (No Degree Work from Home)

Job Introduction
Maximus is currently hiring Administrative Assistants to support the CA PASRR program. The Administrative Assistant performs administrative tasks to ensure compliance with all contract level requirements, including conducting telephonic follow-ups and reviews for contracted services.

This position also verifies submitted screens for diagnosis or suspicion of serious mental illness (SMI) for General Acute Care Hospitals (GACH) or Skilled Nursing Facilities (SNF). The incumbent schedules field assessments for contract services and enters referral data into the database system, ensuring quality levels meet contract and company standards.

Education and Experience Requirements
Essential Duties and Responsibilities:

Responsible for completing phone screening follow-up for admissions and continued placement in General Acute Care Hospitals (GACH) or Skilled Nursing Facilities (SNF), utilizing federal and state criteria
Review and communicate information with providers, utilizing computer database system for determining on-site assessment completion
Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures
Provide customer support to internal and external customers

Responsible for assigning and coordinating referrals for contract work to appropriate parties
Computer data entry
Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures
Complete assignments within established compliance standards and timelines
Monitor multiple work queues daily to ensure cases move quickly through each process stage
Identify and resolve data errors
Answer Help Desk calls and/or emails

Minimum Requirements:

High school diploma or GED required; Associate or Bachelor’s Degree within field of study in Psychology, Social Work or a related Mental Health field preferred
Requires at least two (2) years of experience working with individuals with a mental health diagnosis
Ability to work within a tight turnaround time assuring contract compliance

Home Office Requirements:

Maximus provides company-issued computer equipment
Reliable high-speed internet serviceMinimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
Minimum 5 Mpbs upload speeds
Private and secure workspace
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MAXIMUS Introduction
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.

As a large employer and Federal contractor, Maximus is subject to various vaccine mandates across our lines of business. Maximus is committed to complying with any applicable vaccine mandates. The specific vaccine requirements for this position will be outlined throughout the selection process. Individuals who believe they may qualify for a medical or religious accommodation will have the opportunity to apply for an accommodation following an offer of employment.
EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We are proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.

A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate’s education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus’s total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant’s salary history will not be used in determining compensation.
Posted Min
USD $9.62/Hr.
Posted Max
USD $30.00/Hr.

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